Frequently Asked Questions


What is slow commerce and how does it relate to your business?
Slow commerce is a mindset that promotes mindful consumption, conscious purchasing decisions, and a focus on sustainability. At [Your Business Name], we align with the principles of slow commerce by curating products from small brands that embrace a mindful way of living.
How can I make a purchase from your website?
Making a purchase is easy! Simply browse through our collection of products, select the items you wish to buy, and add them to your cart. Proceed to the checkout page, provide the necessary details, and complete your order. If you have any questions or encounter any difficulties, our customer support team is here to assist you.
What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and secure online payment platforms. You can choose the option that is most convenient for you during the checkout process.
Do you offer international shipping?
Currently, we offer shipping within Finland only. However, we are actively working towards expanding our shipping options to serve customers in other countries. Stay tuned for updates on international shipping availability.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 15 days of receiving your package. We will assist you in the return or exchange process and provide further instructions.
How do you support small brands and sustainable living?
We support small brands by sourcing products from them and providing a platform for them to reach a wider audience. By purchasing from our curated collection, you are directly supporting these small brands and contributing to sustainable living. We prioritize eco-friendly and socially responsible products, ensuring that your purchases have a positive impact on both the planet and local communities.
How can I contact your customer support team?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email, phone, or live chat during our business hours. We strive to respond to all inquiries promptly and provide the support you need.


What is your loyalty program and how does it work?
Our loyalty program is designed to reward our valued customers for their support and commitment to mindful shopping. By joining our program, you can earn points for every purchase, referrals, and engagement with our brand. These points can be redeemed for exclusive discounts, special offers, or sustainable gifts.
Are your products ethically sourced?
Yes, we place a strong emphasis on ethical sourcing. We carefully select our partners and brands, ensuring that they adhere to ethical practices, fair trade principles, and sustainable manufacturing processes. We believe in transparency and strive to provide you with products that align with your values.
What steps do you take to ensure the quality and sustainability of your products?
We conduct thorough research and vetting processes to ensure that the products we offer meet our strict quality and sustainability criteria. We carefully select brands and partners who align with our values and share our dedication to providing eco-friendly, ethically sourced, and high-quality products. We also consider factors such as materials used, production practices, certifications, and the overall environmental impact of each product.
How do you promote mindful shopping and combat FOMO (fear of missing out)?
We believe in promoting mindful shopping by encouraging conscious decision-making and discouraging impulsive purchases. We prioritize transparency by providing detailed product information, including materials used, manufacturing processes, and the brand's sustainability initiatives. Through educational content and resources, we aim to empower our customers to make informed choices that align with their values. By focusing on the benefits of quality over quantity, we help combat the FOMO mindset and promote a more intentional approach to consumption.


How can local shops collaborate with your business?
We welcome collaborations with local shops that align with our mission and values. If you are a local shop interested in joining our network or partnering with us, please reach out to our business development team. We would love to explore potential opportunities to support and promote your business.
What services do you offer to local shops?
We offer a range of services to support local shops in embracing sustainable commerce. These services may include marketing support, assistance with product selection, guidance on sustainable practices, and access to our customer base. For more details about our services, please contact our business development team.
Do you offer any resources or guidance for local shops transitioning to sustainable practices?

Yes, we provide resources, guidance, and best practices to local shops interested in transitioning to sustainable practices. Our aim is to support and empower local shops in their sustainability journey and help them thrive in the world of conscious retail.

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